This Privacy Policy has been prepared in accordance with the Law of Ukraine “On Personal Data Protection” and other regulations governing the collection, processing and storage of personal data, as well as the right to privacy.
3D Nova understands how important the protection of your personal data is, and has prepared this Privacy Policy together with the terms of use of the website.
1. Definitions
- Site administration — authorised staff acting on behalf of the 3D Nova store who organise the processing of personal data.
- Personal data — any information relating directly or indirectly to an identified natural person.
- Processing of personal data — any operation or set of operations: collection, recording, organisation, accumulation, storage, adaptation, use, transfer, anonymisation, blocking, erasure and destruction of personal data.
- Confidentiality of personal data — the mandatory requirement not to disclose personal data without the consent of the data subject.
- User — a person who accesses the website over the Internet.
- Cookies — a small piece of data sent by a web server and stored on the user’s device.
- IP address — a unique network address of a node in a computer network.
2. Subject of the Privacy Policy
By using the website or placing an order, the user consents to the processing of their personal data on the terms of this Policy.
Consent is given for the collection, organisation, accumulation, storage, adaptation, use and destruction of personal data for the purpose of fulfilling orders, maintaining a customer database and compiling statistical reports.
The site administration may contact the user using the details provided at checkout in matters relating to that order.
Personal data that may be processed:
- the user’s full name;
- contact phone number;
- email address;
- delivery address;
- for legal entities — company name and EDRPOU code.
3. Purpose of collecting and processing personal data
Personal data is used to:
- identify a user registered with the online store;
- place, confirm and deliver an order;
- provide customer support;
- contact the user, including messages about an order;
- prepare accounting documents for legal entities;
- improve the quality of the service and the website.
4. Categories of data collected
In addition to the data the user provides, the website automatically collects cookies and anonymised usage data — the pages visited and technical connection parameters.
If a user provides the personal data of third parties — for example, the details of a parcel recipient — they are responsible for having that person’s consent.
5. Sharing data with third parties
The store does not sell or share personal data with third parties, except where it is required to fulfil an order: the delivery service receives the recipient’s details, and the bank receives the payment details. Only the data needed to deliver and pay for that specific order is shared.
6. Methods and periods of processing
Personal data is processed by any lawful means for as long as is necessary to fulfil the order and to comply with the law, including the retention of accounting records.
7. User rights
Users have the right to:
- find out whether their personal data is stored and review its contents;
- request that the data be corrected or updated;
- request erasure of the data where retention is not required by law;
- object to the processing of the data;
- request blocking of data stored unlawfully.
Send requests using any of the channels listed on the Contact page.
8. Cookie policy
The website uses cookies to keep the contents of the cart, remember the chosen language and settings, and assess how convenient the navigation is. Cookies contain no personal data and can be disabled in the browser — in which case some features, the cart in particular, will not work correctly.
9. Security of personal data
The store takes the organisational and technical measures necessary to protect personal information against unauthorised access, alteration, disclosure or destruction.
This Policy applies to this website only. The store is not responsible for the actions of the owners of third-party resources that may be linked from the site.
Personal data may be disclosed at the request of state authorities in the cases provided for by Ukrainian law.
10. Additional terms
The site administration may amend this Privacy Policy. A new version takes effect once it is published on the website. A user who does not agree with the changes should stop using the website.